Terms of Service
Last updated: March 2026
Service description
SkinTold provides AI-powered skin analysis assessments and personalised skincare guidance. Our free assessment generates a report based on your quiz answers and uploaded selfie. Our subscription service provides ongoing personalised guidance.
Not medical advice
SkinTold is not a medical service. Our AI analysis is for informational and educational purposes only. It does not constitute medical advice, diagnosis, or treatment. Always consult a qualified dermatologist or healthcare provider for medical skin concerns.
Subscription terms
The Skin Story Journey subscription is billed monthly. You can cancel at any time from your account settings. Cancellation takes effect at the end of your current billing period.
The Phase 1 Promise
If you complete Phase 1 of your journey as directed and do not see improvement in skin stability within 30 days of subscribing, you may request a full refund by contacting us.
Acceptable use
You agree to provide accurate information during the assessment and to upload only your own photos. Misuse of the service, including uploading inappropriate content, may result in account termination.
Contact
For questions about these terms, email us at hello@skintold.com.